I love it when a young adult comes clean. All too often, young workers who fail early refuse to accept responsibility for their struggles and instead blame the economy, or their company, or their boss, or… This, of course, leads to more failure, which leads to increased bitterness that in passed on to next employer,…
I’m completely baffled when adults approach me after a presentation to tell me that kids are the same today as they’ve always been. “They’re no different than we were back in the day.” Oh yeah? View one episode of Jersey Shore, the wildly popular MTV reality show, and you’ll never say that again. Some are…
A lot parents of parents have asked me if there is any specific age at which they should begin to teach their children how to work and to begin to instill core work ethic values within them. The short answer is, it’s never too early. To prove it, here’s a video of me teaching my…
What you’re about to see is real and has not been altered or retouched in any way. The name has been concealed to protect the ignorant. Below is an actual cover letter submitted by a young job seeker for what he considers his ‘dream job’. Obviously this young man (who can’t spell his own name)…
If you’re looking to build the customer service your people deliver, you’ve come to the right place. Trying to run a business with employees who do not understand how to deliver amazing customer service is impossible. Since 1998, Eric Chester has been known by millions as the premier expert on Generation Y. As an award-winning…
If you’re looking to build your people, build your business—or both – you’ve come to the right place. Trying to run a business with employees who are lacking in work ethic is like trying to fly a plane without fuel. Similarly, without a strong work ethic, a promising career will never get off the ground. Since…
