Last week on an upgraded flight between Denver and Orlando, I was given a warm cookie after the meal service. This is a nice touch United Airlines does and has done for first class passengers for years. But as I examined the little brown paper sack the cookie came in, I was amused by the…
Work – Life Balance. As a baby boomer teen born to depression-era parents, I never heard that term once. Didn’t exist back then and, if it had, it would have never come out of my father’s mouth. Hard work was his life, and when he had a day off, he worked. To my dad and…
When you fly, do you actually pay attention to the airline safety announcement? Neither do I. These FFA mandated announcements are, for the most part, monotonous, mundane, and insulting to the intelligence of anyone with a fifth grade education. Instructing passengers on how to fasten their seat belt by inserting the end with the clip…
It doesn’t take a mechanical engineer to understand why a stool needs at least three legs to fully support and balance even the slightest weight. When trying to support and balance the challenging workplace relationship between your business and your young hires, consider the advantages of inviting their parents into the employment picture as the…
One of the very best leadership speakers and authors on the planet just happens to be one of my closest friends, Mark Sanborn. His renowned book The Fred Factor has sold more than two million copies worldwide and has become the corporate bible for many companies and organizations. I asked Mark to share his thoughts…
“…but he interviewed so well!” the frustrated manager lamented at a leadership conference I presented for last week. “He was so sharp…so prepared. I thought he’d be a great fit. But when he came in for training, he was like a totally different person.” “That’s because you didn’t interview him. You probably interviewed his parents.” I…
