Imagine that you have one opening you’re trying to fill, and sixteen eager applicants aged 17 to 22 — all with more than adequate skills for the job — awaiting their second interview. Before the interviews begin, you discover that among those candidates are five recovering addicts, two pregnant unwed teens, three who are on…
A customer service manager of a regional banking chain recently told me about a challenge her managers were having in getting young tellers to handle incoming calls when they were assigned phone duty. “It’s astounding how many will answer our business line by just saying ‘Hello’ or ‘Yo. Wat up? This is Monique.’ It’s almost…
If you woke up today and discovered that you had won millions in last evening’s lottery drawing, would you still work? Always a great conversation starter, the number of Americans responding ‘yes’ has declined from over 80% in 1955 to 66% in recent years according to Psychology Today. So what happens when there are people…
It doesn’t take a mechanical engineer to understand why a stool needs at least three legs to fully support and balance even the slightest weight. When trying to support and balance the challenging workplace relationship between your business and your young hires, consider the advantages of inviting their parents into the employment picture as the…
Michele Klein, HR Manager for Fidelity Exploration and Production (a large player in the booming oil and gas industry) was doing an exit interview with an engineer who was leaving to take a similar job with a competitor. As her final question, she asked, “If we had known that you were thinking about leaving several…
The wife and I were out running errands on Saturday morning when we happened upon an unexpected and rare energy explosion. As we approached an intersection, we noticed a human billboard doing his very best to get the attention of the passing motorists; and getting attention from motorists is obviously what an individual in this…
