If you are a person who enjoys peace and serenity, you don’t yell ‘fire’ in a crowded theater nor do you whisper ‘bomb’ when going through airport security. And unless you want to incite a riot, you’d better not let the word ‘entitled’ slip out around a business owner, manager, or employer...Read More
Ozzy is an 8-year-old golden retriever who loves to fetch our morning newspaper. Although our driveway is nearly as long as a football field, he is relentless in his pursuit and always manages to find it and bring it to us at the front door even in a driving rain or total white-out blizzard. For this, we reward Ozzy with a jerky treat and a massive amount of praise. We began training him to handle this chore when he was only a few months old and it took less than 5 days for him to master it. It's been a good deal for both parties ever since.
Sadly, 9 weeks ago, on a full sprint to get the morning paper, Ozzy tore his ACL; the same injury that has cut short the careers of many a world-class athlete. Even though surgery will allow him to walk again without pain, the vet has told us that Ozzy's days of paper fetching are over...Read More
There are an estimated 50 million people in the world who claim they play the guitar. Meet the one person who works it.
Mike Rayburn is a guitar virtuoso. In fact, his concerts have sold out Carnegie Hall eight times.
But this isn't about the talents of a renowned musician; it's about the relentless work ethic that underlies a brilliant career. And if you aspire to greatness in any aspect of your life - or you want to help your kids/students/coworkers achieve greatness in their personal and/or professional pursuits, this is a study in how to go about that...Read More
Last week I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand...Read More
Long before the iPhone 6 was launched, I was hooked on Apple. My first desktop computer was a MacIntosh SE II with a whopping 1 mb of ram, and I've been an Apple fanatic ever since. But as much as I crow about their products, I rave even more about the counter-intuitive culture that is continually on display at Apple’s 434 retail stores now open in 16 countries. On a Tuesday morning several months ago, I was at one of the Apple stores in a nearby mall awaiting my scheduled appointment with a “Genius," the official job title for Apple’s trained and certified service technicians. Suddenly, I heard a thunderous ovation break out on the floor...Read More
Even though the midterm elections are months away, I've already maxed-out on the amount of negative political ads my mind can tolerate without imploding.
The rough and tumble game of political campaigning has always involved an element of truth-twisting, scandal-mongering, and mudslinging. However, politics of late has become so ugly that most ads on TV should be preceded by a parental warning and shown only on late night cable. Read More